Uniforms orders:
-Uniforms must be ordered through the CRIA webpage, shop.criacademy.com
Payment methods:
-Payment must be made by credit or debit card.
Returns and exchange policy:
-Returns must be made within 8 business days of the pickup / delivery day .
-The garment must come in perfect condition, with the labels, unused and unwashed.
-No cash refunds are made. The money will be returned to the credit or debit card with which the payment was made.
-It can be exchanged for another item or leave the payment as a credit in the student’s account.
-The returns policy does not apply to promotional products.
Guarantee policy
-The guarantee of 30 calendar days applies for manufacturing defects not for the normal use of the item.
-The guarantee verification process is 8 working days after the item is received.
-To exchange or return a garment please contact bodega@criacademy.com
Order cancellation:
-Orders can be canceled 24 hours after the purchase is made. The money will be returned to the credit or debit card with which the payment was made.
Personal Data:
-Personal data is not stored or shared with third parties.
For inquiries about orders and deliveries, contact bodega@criacademy.com
For inquiries about payments, contact m.elizondo@criacademy.com